bitph7 Privacy
Policy

1 Introduction

bitph7 ("bitph7", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with its online casino and sports betting platform accessible at bitph7.cam (the "Platform"). This Privacy Policy ("Policy") sets out in clear and transparent terms how bitph7 collects, uses, stores, discloses, and protects your personal information when you access or use our services.

This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as well as the regulations of the National Privacy Commission (NPC) of the Philippines. By registering an account on bitph7 and using its services, you acknowledge that you have read and understood this Policy, and you consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside the bitph7 Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your use of the bitph7 Platform.

2 Scope & Application

This Policy applies to:

• All registered players and account holders on the bitph7 Platform;
• Visitors who browse bitph7.cam without registering;
• Individuals who contact bitph7 customer support via live chat or email;
• Individuals who participate in bitph7 promotions, surveys, or other marketing activities.

This Policy does not apply to third-party websites, applications, or services that may be linked to or accessed through the bitph7 Platform. bitph7 is not responsible for the privacy practices of any third-party operator, payment provider, or software studio whose services you may access in connection with using the Platform.

3 Personal Data We Collect

3.1 Registration and Identity Data

When you create a bitph7 account, we collect the following information:

• Full legal name;
• Date of birth (to verify that you are 21 years of age or older);
• Philippine mobile number;
• Email address (where provided);
• Username and encrypted password;
• Philippine residential address.

3.2 Identity Verification (KYC) Data

In compliance with anti-money laundering obligations and PAGCOR-aligned regulatory requirements, bitph7 may request documentary verification, including:

• Government-issued Philippine identification (e.g., SSS ID, PhilHealth ID, Passport, Driver's License, UMID);
• Proof of address (e.g., utility bill, bank statement);
• Evidence of payment method ownership (e.g., screenshot of GCash or bank account bearing your name).

3.3 Financial and Transaction Data

• GCash account number and transaction reference numbers;
• PayMaya account details;
• Bank account details (BDO, BPI, Metrobank, etc.) where used for transactions;
• Deposit and withdrawal history;
• Cryptocurrency wallet addresses (where USDT is used).

3.4 Gameplay and Usage Data

• Games played, wagers placed, wins and losses;
• Session start and end times;
• Responsible gaming limits set and tools activated;
• Bonus and promotional offer usage history.

3.5 Technical and Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookie identifiers and session tokens;
• Pages visited and links clicked within the Platform.

3.6 Communications Data

If you contact bitph7 support or submit a complaint, we retain records of those communications, including live chat transcripts and email correspondence, for service quality and dispute resolution purposes.

4 How We Collect Your Data

bitph7 collects personal data through the following channels:

• Directly from you — when you register an account, complete the KYC process, make a deposit or withdrawal, contact support, or respond to a survey;
• Automatically — through cookies, session tracking, and server logs as you interact with the Platform;
• From third-party service providers — including KYC verification agencies, payment processors (GCash, PayMaya, banks), and fraud prevention services;
• From public sources — where permitted by applicable law, such as regulatory databases or fraud watchlists relevant to responsible gaming compliance.

5 Purpose of Processing

bitph7 processes your personal data for the following purposes:

1. Account registration and management — to create, maintain, and administer your bitph7 account;
2. Age and identity verification — to confirm that you are 21 years of age or older as required under Philippine gaming regulations;
3. Payment processing — to process deposits, withdrawals, and refunds via GCash, PayMaya, bank transfer, and other accepted payment methods;
4. Service delivery — to provide access to games, process wagers, calculate winnings, and credit bonuses;
5. Security and fraud prevention — to detect and prevent unauthorized account access, payment fraud, bonus abuse, and money laundering;
6. Regulatory compliance — to meet obligations under Philippine gaming regulations, anti-money laundering laws, and data privacy legislation;
7. Responsible gaming — to monitor gameplay patterns for indicators of problem gambling and to administer self-imposed limits and exclusions;
8. Customer support — to respond to your inquiries, complaints, and feedback;
9. Platform improvement — to analyze usage patterns and improve the functionality, design, and content of the bitph7 Platform;
10. Marketing communications — to inform you of promotions, bonuses, and new features, where you have provided consent to receive such communications.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, bitph7 processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our obligations to you under the bitph7 Terms & Conditions, including account management, game delivery, and payment processing;
• Legal obligation — processing required to comply with Philippine laws, including anti-money laundering obligations, PAGCOR regulatory requirements, and tax reporting duties;
• Legitimate interests — processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent — processing for marketing communications and optional data uses, where you have given explicit and freely withdrawable consent;
• Vital interests — in limited cases where processing is necessary to protect your safety or that of other users, such as in connection with responsible gaming interventions.

7 Data Sharing & Third Parties

bitph7 does not sell or rent your personal data to third parties. We may share your data only in the following circumstances:

7.1 Service Providers

bitph7 engages trusted third-party service providers to assist in operating the Platform. These may include payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification services, cloud hosting providers, analytics platforms, and customer support tools. All such providers are contractually bound to process your data only on bitph7's instructions and to maintain appropriate security measures.

7.2 Regulatory and Law Enforcement Authorities

bitph7 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or Philippine law enforcement agencies where required to do so by law, court order, or regulatory directive.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of bitph7's business assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections being maintained.

8 Data Retention

bitph7 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, comply with applicable legal obligations, and resolve any disputes. The following general retention periods apply:

After the applicable retention period expires, bitph7 will securely delete or anonymize your personal data so that it can no longer be associated with you.

9 Data Security

bitph7 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• Encryption in transit — all data transmitted between your device and bitph7 servers is encrypted using SSL/TLS protocols;
• Encryption at rest — sensitive personal data and financial information stored on bitph7 servers is encrypted;
• Access controls — access to personal data is restricted on a strict need-to-know basis within the bitph7 organization;
• Two-factor authentication — available for player accounts to add an additional layer of login security;
• Fraud detection systems — automated systems monitor account activity for unusual patterns indicative of unauthorized access or fraud;
• Regular security audits — bitph7 conducts periodic reviews of its security infrastructure and data processing practices.

Despite these measures, no system of data transmission or storage over the internet can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bitph7 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

10 Cookies & Tracking Technologies

bitph7 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device by your browser. bitph7 uses the following categories of cookies:

• Strictly Necessary Cookies — essential for the Platform to function, including session authentication and security tokens. These cannot be disabled without impairing Platform functionality;
• Functional Cookies — remember your preferences such as language, game settings, and session options to improve your experience;
• Analytics Cookies — collect aggregate, anonymized information about how visitors use the Platform to help bitph7 improve performance and content;
• Security Cookies — assist in detecting and preventing fraudulent activity, unauthorized access, and bot traffic.

bitph7 does not use advertising or tracking cookies to build profiles for third-party advertising purposes. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may affect your ability to log in and use Platform features.

11 Your Privacy Rights

Under Republic Act 10173 and the regulations of the National Privacy Commission, you have the following rights in respect of your personal data held by bitph7:

• Right to be Informed — the right to know how your data is collected, used, and disclosed, which this Policy fulfills;
• Right of Access — the right to request a copy of the personal data bitph7 holds about you;
• Right to Rectification — the right to have inaccurate or incomplete personal data corrected;
• Right to Erasure ("Right to be Forgotten") — the right to request deletion of your personal data, subject to overriding legal obligations that require retention;
• Right to Object — the right to object to certain processing activities, including direct marketing;
• Right to Data Portability — the right to receive a copy of your personal data in a structured, commonly used format;
• Right to Lodge a Complaint — the right to file a complaint with the National Privacy Commission of the Philippines if you believe bitph7 has violated your privacy rights.

To exercise any of the above rights, please contact the bitph7 Data Protection Officer (see Section 15). bitph7 will respond to verified data subject requests within thirty (30) calendar days of receipt. We may require identity verification before processing a request to protect against unauthorized access to your data.

12 Minors and Age Restriction

The bitph7 Platform is strictly restricted to individuals who are 21 years of age or older, as required under Philippine gaming regulations. bitph7 does not knowingly collect personal data from individuals under the age of 21.

If bitph7 becomes aware that it has collected personal data from a person under 21, it will promptly close the associated account, return any deposited funds in accordance with applicable law and regulatory guidance, delete the personal data collected, and report the matter if required by applicable regulation.

If you are a parent or guardian and believe that a person under 21 has created a bitph7 account, please contact our support team immediately so we can take appropriate action.

13 Cross-Border Data Transfers

In operating the bitph7 Platform, your personal data may be transferred to, stored, or processed in countries other than the Philippines — for example, where cloud hosting infrastructure or third-party service providers operate outside of the Philippines. Where such transfers occur, bitph7 ensures that appropriate safeguards are in place to protect your personal data, including contractual obligations on the receiving party that meet the standards required under Philippine data protection law.

By using the bitph7 Platform, you consent to the transfer of your personal data to other countries for the processing purposes described in this Policy, subject always to the safeguards described herein.

14 Changes to This Privacy Policy

bitph7 may update this Privacy Policy from time to time to reflect changes in its data processing practices, legal obligations, or Platform features. When material changes are made, bitph7 will:

• Update the "Last Updated" date at the top of this Policy;
• Notify registered users through an in-Platform notification or, where appropriate, via direct communication to your registered contact details;
• Where changes are significant, request fresh consent where legally required.

Your continued use of the bitph7 Platform after notification of any changes constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must stop using the Platform and may request account closure in accordance with the bitph7 Terms & Conditions.

15 Contact & Data Protection Officer

bitph7 has designated a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data, you may contact the bitph7 DPO through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 within the bitph7 Platform after logging in to your account

bitph7 aims to acknowledge all privacy-related inquiries within five (5) business days and to resolve substantive data subject requests within thirty (30) calendar days of receipt. Where additional time is needed due to the complexity of the request, bitph7 will notify you accordingly.

If you are not satisfied with bitph7's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.